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FEG is operating as usual and has arrangements in place to ensure services remain available to claimants and potential claimants.

By law, strict timeframes apply to FEG claims. Claimants are encouraged to submit their claims electronically wherever possible. This will ensure we are able to contact them quickly to discuss any further information we need for their claim to be effective, and assist with efficiency of processing.

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Welcome to FEG IP Online

FEG IP Online is the system the Attorney-General's Department and insolvency practitioners use to exchange information relating to claims for assistance under the Fair Entitlements Guarantee (FEG) Programme.

What is FEG

FEG is a scheme to assist employees whose employment has ended due to an insolvency event with their employer. FEG provides financial assistance, called an advance, to cover certain employment entitlements that are owed.

FEG is a legislative scheme established under the Fair Entitlements Guarantee Act 2012 which commenced on 5 December 2012.

Working Together

The Attorney-General's Department relies on a productive partnership with insolvency practitioners to administer assistance under the FEG Act. The mutual objective for the department and insolvency practitioners is to work closely together to:

  • determine employee debts quickly
  • expedite lodgement of effective FEG claims
  • make accurate decisions on FEG advances.

Insolvency practitioners are the primary contact for employees who are owed employment entitlements as a result of an insolvency event with their employer. To verify outstanding employment entitlements for effective and eligible claims we usually rely on insolvency practitioners to provide information from company books and records.

Login

To log into FEG IP Online, you will need your eCitizen login credentials.

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Need assistance

Phone Number
(02) 5122 4444
Email
FEGIPOnline@jobs.gov.au
Website
https://www.dese.gov.au/fair-entitlements-guarantee Opens in a new window
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