Department of Jobs and Small Business

Australian Government - Department of Jobs and Small Business
Fair Entitlements Guarantee
!! IMPORTANT ALERT - The Fair Entitlements Guarantee has become aware of a suspected scam involving a person impersonating a FEG officer and requesting personal information. Officers working for the Department of Jobs and Small Business do not contact claimants by phone to request personal information, such as date of birth, address etc. While officers may call claimants to request more detailed explanations about a FEG claim, FEG will usually request claimants to provide relevant documentary evidence about their employment rather than requesting information over the phone. If you have any concerns about the identity of a caller claiming to be from FEG or the nature of the information being requested you may choose to terminate the call and contact the FEG officer on the FEG Hotline on 1300 135 040 !!

Fair Entitlements Guarantee

Welcome to Fair Entitlements Guarantee.

What can I do online?

By registering for FEG online services, you can:

  • Lodge a claim for FEG assistance.
  • Check the status of a FEG claim you have already lodged (either online or in hard copy form).
  • Lodge supporting documentation to assist in the assessment of your FEG claim.
  • Access some of the letters we have sent you in relation to your FEG claim.
Your FEG Online Services account has been created. Your Log in Id is [Logon]

An automated temporary password has been sent to the email address registered to your account. Please follow the steps below to access FEG Online Services.

  1. Type your Log in ID into the 'Log in ID or Email ID' field
  2. Type your temporary password into the 'Password' field including any special characters and click 'Log in'.
  3. You'll then be asked to select a new password. Please ensure that it conforms to the password requirements.
  4. Re-type your new password into the 'Confirm Password' field and Click Change Password

Always keep your password secure and never give it to anyone.

Want more information?

Fair Entitlements Guarantee on the departmental website in new window

hotline 1300 135 040


    Login to your account

    If you have already registered for FEG online services, please enter your user name or email and your password and then select ‘Log in’.

    Forgotten access to your account?

    Please enter your Email Address. An Email with a new temporary password will be sent to that address.

    Please note: You will not get an email if the email address you entered does not exactly match the email used for your account. If you do not know your logon or registered email address, please contact the help desk.


    If you have not registered for FEG online services, please select 'Register' to complete registration process.


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